Step-by-Step Guide to Fix Orbi Firmware Update Failure Issue


If you own a Netgear WiFi Orbi, then you might be well aware of how important it is to update your device. However, sometimes performing an Orbi firmware update can fail due to a number of reasons. If you are amongst the users who are facing this issue, then congratulations, you’ve come to the right place looking for a solution.

Here, we’ll provide you with the troubleshooting tips to resolve Netgear Orbi firmware update failure in no time. So, without any further ado, let’s get started, shall we?

Troubleshooting Netgear Orbi Firmware Update Failure Issue

  1. Restart the Orbi Router

The first thing that you need to do when the firmware of your device isn’t getting updated is to restart it. Relax! Restarting your device isn’t that big of a deal. All you need to do is follow a few quick steps mentioned below:

  • Turn off your Netgear Orbi router.

  • Pull the power cable from your WiFi device.

  • Disconnect all the devices that were connected to your Orbi.

  • Wait for about 30 seconds and plug your device into the socket.

  • Press the Power button on your WiFi Orbi.

  • Now, connect as many devices with your Orbi as you want.

  1. Relocate the WiFi Device

To ensure that you don’t come across the firmware update failure issue, place your Orbi router next to the satellite. This way the WiFi signal strength of your device will be proper and you won’t face any issue in updating the Orbi.

Also, keep in mind that you don’t place your Orbi device in an area filled with transmitting appliances like cordless phones, washing machines, microwaves, treadmills, and much more. Such appliances cause unnecessary interference in the WiFi signals of your device.

  1. Have a Strong Internet Connection

Another reason why you aren’t able to update the firmware of your Netgear Orbi device is because of a weak internet connection. Not only that, but a weak internet connection can also cause issues during Netgear Orbi setup. Thus, ensure that you have a strong internet connection. To do that, you can use an Ethernet cable to connect your Netgear Orbi router and modem.

If you still aren’t able to resolve the Netgear Orbi firmware update failure issue, then it is recommended that you reset your device.

  1. Reset Your Netgear Orbi Device

Go through the steps outlined below and know how to restore your Netgear Orbi to its factory default settings:

  • Before you reset your device, make sure it is well connected to the existing modem.

  • Once ensured, locate the Reset button on your Netgear Orbi.

  • Usually, it is located at the bottom of the device.

  • As soon as you find the Reset button, press it using an oil pin.

  • You can also make use of a paper clip to reset your Netgear Orbi WiFi router.

Quick Tip: Another way through which you can reset your Orbi is by accessing orbilogin com.

Hopefully, the troubleshooting tips mentioned in this article might have helped you in resolving the Orbi firmware update issue. But, in case of further assistance, feel free to get in touch with our highly qualified technicians.